Please note the challenger commits to the rules mentioned below:
 

 

Trustified always purchases two samples for all its tested products; therefore, the latest sample cannot be requested and submitted by the challenger.

In case the challenger has some doubt in our blind testing process, then they can request a video document of how we purchased the product and sent the sealed box of it to our testing partner (we always film a proof document of our blind testing process for all our tested products).

The challenger will be responsible for advance payment of the testing costs, and it will be non-refundable.

Once the payment is received by Trustified through valid invoices, the challenge process will begin at our independent ISO 17025, NABL accredited laboratory partner. Challenger cannot request testing in any other specific lab.

If the challenge confirms that the product initial result was correct, then no modifications will be done at Trustified sources, but in case a considerable correction is found, the results of this retest will be final and will be updated in all our sources.

The previous result of the challenged product will remain live during the challenge process.